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The Alps in Switerzerland

OUR COVID PROMISE

Book and travel with 100% confidence.

As we look ahead to future travel plans, we all know that so much has changed. Now, flexibility is quite rightly hugely important, and working with a tour operator like Pelorus means all support required from testing to careful route planning are taken care of, leaving you to relax and enjoy your well-deserved and well-overdue time away.

 

PLANNING WITH CONFIDENCE

When we are creating your bespoke experience, we promise absolute precision at every stage – this is where our military background comes into its own. Our expert advisors maintain regular updates on travel rules and restrictions as things evolve and due to our extensive network of partners, we’re able to adapt and update plans to make sure that we still deliver a truly exceptional itinerary for you.

All Pelorus experiences are also planned alongside the guidance of our independent COVID medical advisor, Dr Helen Evans RGN, to ensure that we plan and deliver a truly safe experience.

 

REFUNDS AND FLEXIBILITY

Once you’ve booked, we understand that travel in this new world now requires us to be flexible. We have maintained 100% flexibility and continue negotiating the best possible outcomes for our clients to postpone or refund trips should they no longer be possible.

If there is a chance that a supplier is less flexible on postponements or refunds, then we will inform you as soon as possible throughout the planning process and before you travel, to let you know all options available.

 

COVID TRAVEL INSURANCE

We are delighted to be able to offer a new travel insurance policy that includes cover for cancellation and curtailment of a booking if you have contracted the virus, in quarantine or denied travel due to suspected infection. Speak to your Project Manager to find out more about the policy and provider.

 

TRAVELLING WITH CONFIDENCE

We take pride in our due-diligence and client safety. And now, more than ever, it’s crucial to ensure safe and worry-free travel for anyone travelling with Pelorus. We continue to work with trusted suppliers globally, wherever you plan to travel to and whilst you’re away, the Pelorus team continue to be on hand 24/7 should any support be needed.

After all, your time away should be all about enjoying yourselves. Leaving Pelorus to take care of everything to help you explore safely and securely.